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FAQs

General Information


What types of signs do you offer?
We provide a full range of signage, including indoor signs, outdoor signs, vehicle wraps, banners, digital displays, channel letters, monument signs, and more. Custom designs are also available based on your specific needs.
Do you only serve Charlotte, NC?
While we’re based in Charlotte, we also serve nearby areas throughout Mecklenburg County and surrounding regions in North and South Carolina. Contact us to see if we can assist your location.
Do you handle permits for signage?
Yes, we handle all necessary permits and approvals required by the city of Charlotte and surrounding municipalities to ensure your signage is compliant with local regulations.

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Design & Customization


Can you help with the design of my sign?
Yes, our in-house design team works closely with you to create custom, high-impact signage that reflects your brand and message.
What file types do you need for logos or graphics?
We prefer vector files such as AI, EPS, or high-resolution PDFs. If you’re unsure, send what you have, and our team will guide you.
Can I see the proof before production starts?
Definitely. We provide digital proofs for your review and approval before any production begins. This ensures everything looks exactly the way you want.
Do you offer branded signage packages?
Yes, we offer full signage packages for businesses, including exterior, interior, wayfinding, and vehicle signage, all designed to maintain brand consistency.

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Production & Installation


How long does it take to make a sign?
Production times vary based on the size and complexity of the sign. Most standard signs are completed within 7–14 business days after final approval. Rush options are available.
Do you install the signs as well?
Yes, we offer professional installation for all the signs we produce. Our experienced team ensures safe and compliant installation at your location.
What if I need a sign replaced or repaired?
We provide sign repair and replacement services for both new and existing customers. Whether it’s weather damage or lighting issues, we’ve got you covered.
Do you remove old signage?
Yes, we offer removal services for outdated or damaged signs as part of your new installation project.

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Pricing & Support


How much does a custom sign cost?
Prices vary based on size, materials, complexity, and installation needs. Contact us for a free quote tailored to your project.
Do you offer financing or payment plans?
We offer flexible payment options and can discuss financing solutions for larger projects. Just ask our team during your consultation.
What’s your warranty policy?
Most of our signs come with a standard 1-year warranty on materials and workmanship. Some sign types include extended warranties; ask for details.
How do I get started?
Simply give us a call, fill out our contact form online, or visit our Charlotte office. We’ll schedule a free consultation to discuss your needs and next steps.

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